Cynthia M.

Cynthia spent much of her career as a high school counselor, helping students navigate some of the most uncertain and formative moments of their lives. Known for her calm presence and thoughtful guidance, she built a reputation for listening deeply, asking the right questions, and helping young people find their footing when life felt overwhelming.

Years later, Cynthia found herself on the other side of that same uncertainty when she became an organ transplant recipient.

Experiencing the transplant journey firsthand gave her a new understanding of what patients and families face: the fear, the complexity of the healthcare system, and the emotional weight of waiting and hoping. It also reinforced the skills that made her such a trusted counselor in the first place—patience, empathy, and the ability to help people move forward one step at a time.

Today, Cynthia brings both her professional background in counseling and her personal transplant experience to her work as an advocate. She helps patients and families feel less alone while navigating complicated medical decisions, offering practical guidance and steady encouragement along the way.

Those who work with Cynthia quickly recognize what her students once did: she has a natural way of helping people feel heard, supported, and capable of facing what comes next.